News for 'Customer Service Points'

Ashok Leyland Turns Trucks Smart with AI

Ashok Leyland Turns Trucks Smart with AI

Rediff.com5 Jun 2025

The company has embedded intelligence in every layer of its value chain, marked by predictive maintenance, AI-powered image recognition and robotic automation.

'My Job Is To Be A Facilitator'

'My Job Is To Be A Facilitator'

Rediff.com23 Jun 2025

'My job is to provide people with a bouquet of options they can choose from.'

No mechanical or maintenance issue in crash report: AI CEO

No mechanical or maintenance issue in crash report: AI CEO

Rediff.com14 Jul 2025

Air India CEO Campbell Wilson addresses the preliminary report on the Ahmedabad plane crash, stating no mechanical or maintenance issues were found with the aircraft. He urges against premature conclusions as the investigation continues.

Probe report flags no maintenance issues: Air India CEO

Probe report flags no maintenance issues: Air India CEO

Rediff.com14 Jul 2025

Air India's CEO defends the fitness of pilots and aircraft after a preliminary report into the crash of flight AI171 raised questions. He urged against premature conclusions as the investigation continues.

Flipkart CEO Krishnamurthy signals strong growth amid India IPO plans

Flipkart CEO Krishnamurthy signals strong growth amid India IPO plans

Rediff.com27 May 2025

Flipkart Group Chief Executive Kalyan Krishnamurthy on Monday said the firm was advancing preparations for a potential initial public offering (IPO) in India, which included shifting its holding company to India from Singapore. Speaking at an internal town hall, Krishnamurthy said the company's leadership structure is strengthening and that the steps toward relocating Flipkart's legal base to India are progressing as planned, according to people familiar with the matter.

Starlink deal: What it actually means for Airtel, RIL

Starlink deal: What it actually means for Airtel, RIL

Rediff.com14 Mar 2025

India's biggest telecom players, Bharti Airtel and Reliance Industries-backed Jio Platforms, will soon bring billionaire Elon Musk-led SpaceX's Starlink satellite services to India. According to analysts, the move could boost India's tele density, especially in the rural areas, and may be an opportunity for investors to add the two stocks on dips for long-term gains

PayPal receives RBI nod to operate as cross-border payment aggregator

PayPal receives RBI nod to operate as cross-border payment aggregator

Rediff.com28 May 2025

PayPal Payments Pvt Ltd (PayPal), the Indian subsidiary of PayPal Holdings Inc, has received in-principle approval from the Reserve Bank of India (RBI) to operate as a Payment Aggregatorross Borderxports (PA-CB-E). This marks a key milestone in PayPal's operations in India and its continued support for Indian small businesses, enabling secure cross-border payments to approximately 200 markets, the company said in a statement.

Amazon to invest Rs 2,000 cr in India to expand logistics, improve safety

Amazon to invest Rs 2,000 cr in India to expand logistics, improve safety

Rediff.com20 Jun 2025

Amazon will invest more than Rs 2,000 crore (about $233 million) in India in 2025 as it strengthens its logistics and safety standards, said the ecommerce company on Thursday.

Centralised KYC system in works, says Sebi

Centralised KYC system in works, says Sebi

Rediff.com4 May 2025

Markets regulator Sebi is actively working with the Ministry of Finance and other financial regulators on setting up a centralised KYC (Know Your Customer) system, chairman Tuhin Kanta Pandey has said. The Central KYC is an online database that maintains KYC records of customers in a centralised manner, aiming to streamline compliance across financial institutions.

Time India Learnt From China Playbook

Time India Learnt From China Playbook

Rediff.com20 Aug 2025

If India caves in to US pressure as Trump hopes it will, he will further try to blackmail it into submission, points out Ramesh Menon.

Ola Electric Hits Speed Bumps On Road to Future

Ola Electric Hits Speed Bumps On Road to Future

Rediff.com19 Jun 2025

Clearly, some of the bullishness of the early days has gone missing. Ola's market share is slipping amid rising competition from incumbents like Bajaj Auto and TVS.

Festive Hiring To Generate 2 Lakh Jobs

Festive Hiring To Generate 2 Lakh Jobs

Rediff.com16 Jul 2025

Hiring activity has gained momentum in anticipation of upcoming festivals like Raksha Bandhan, Dussehra, Diwali, seasonal sales and the wedding season.

Mediclaim: Want To Buy An OPD Plan?

Mediclaim: Want To Buy An OPD Plan?

Rediff.com14 Jul 2025

These plans are suited for individuals and families with regular OPD needs -- those managing chronic illnesses and families with young children or elderly members.

Narrow band IoT is preferred connectivity option for smart meters

Narrow band IoT is preferred connectivity option for smart meters

Rediff.com20 Jun 2025

NB-IoT provides cellular-based connectivity with wide coverage and low power consumption, making it ideal for large-scale smart metering deployments.

AI Hiring Remains a Challenge in India

AI Hiring Remains a Challenge in India

Rediff.com16 Jul 2025

Companies typically face challenges in recruiting candidates who are skilled in AI, machine learning and generative artificial intelligence though they have hundreds of vacancies.

Payments banks urge FinMin to raise deposit limit to Rs 5 lakh

Payments banks urge FinMin to raise deposit limit to Rs 5 lakh

Rediff.com28 Mar 2025

Payments banks have urged the Union finance ministry to increase their deposit limit for each account to Rs 5 lakh, according to a source who participated in a meeting, chaired by the Department of Financial Services Secretary M Nagaraju, in New Delhi. At present, they can accept deposits of up to Rs 2 lakh.

SBI@70: Who Says The Elephant Can't Dance?

SBI@70: Who Says The Elephant Can't Dance?

Rediff.com7 Jul 2025

While a giant, it's a nimble-footed one, and is growing at a speed that even some of its private sector peers find enviable.
Between FY18 and FY24, it doubled its balance sheet. Despite being a late entrant in some segments, it has been able to grab market share, observes Tamal Bandyopadhyay.

Why Is RBI Gov Meeting Top Bankers?

Why Is RBI Gov Meeting Top Bankers?

Rediff.com13 Jan 2025

'Growth, liquidity and deposit mobilisation are likely to be discussed during the interaction.'

Armed With Just A Laptop, This Teen Founded Skillzo

Armed With Just A Laptop, This Teen Founded Skillzo

Rediff.com23 Jul 2025

Adarsh Kumar, the son of a farmer and a Class 12 student from rural Bihar, is on a mission to build one of India's largest free skill development movements, powered only with a laptop, free Internet and his relentless determination.

'Quicker credit data updates will aid underwriting'

'Quicker credit data updates will aid underwriting'

Rediff.com18 May 2025

'This helps the consumers secure more favourable terms from CIs.'

How To Make Banks Treat Customers Fairly

How To Make Banks Treat Customers Fairly

Rediff.com10 Apr 2023

Nobody is held accountable for lapses, no matter how badly it affects the person or business whose accounts are frozen. Nor is there compensation for losses. Most people get to know their accounts are blocked only when a cheque bounces, points out Debashis Basu.

How to get more bang for the buck out of field agents

How to get more bang for the buck out of field agents

Rediff.com23 Jan 2025

Will allowing business correspondents to hawk insurance products help in reviving 5-lakh strong field agents as a viable channel?

'BC network has to be commercially viable'

'BC network has to be commercially viable'

Rediff.com20 Feb 2025

'With a very stable technology with limited functionalities, a large network has spanned out.'

Cognizant Q1 net income rises 21.4%

Cognizant Q1 net income rises 21.4%

Rediff.com2 May 2025

Information-technology (IT) services major Cognizant has kept its full-year guidance on revenue growth unchanged at 3.5-6 per cent in constant currency even as the industry is becoming cautious about macro conditions because of tariff wars.

MX Player Is The Horse To Bet On In OTT Biz

MX Player Is The Horse To Bet On In OTT Biz

Rediff.com12 May 2025

At 250 million unique visitors a month, MX Player has for long been in the same bracket as YouTube (454 million) and Meta (324 million) in reach.

'RBI will provide liquidity for monetary policy transmission'

'RBI will provide liquidity for monetary policy transmission'

Rediff.com10 Apr 2025

'We never waste a crisis. There will be learning and the supervisory tools will get better with each episode.'

RIL, Airtel stocks rise after SpaceX deal

RIL, Airtel stocks rise after SpaceX deal

Rediff.com12 Mar 2025

Shares of Reliance Industries as well as Bharti Airtel began the trade on a positive note on Wednesday after the two firms announced their partnerships with Elon Musk's SpaceX for providing high-speed internet services in India. Bharti Airtel stock opened with a gain of 5.49 pc to hit a high of Rs 1,388.25 apiece on the National Stock Exchange (NSE). Soon, it pared all gains and traded 0.77 per cent lower to Rs 1,650.10 per piece.

Bengaluru Tragedy: Why India Must Rethink Crowd Safety

Bengaluru Tragedy: Why India Must Rethink Crowd Safety

Rediff.com5 Jun 2025

What happened in Bengaluru is a wake-up call, no celebration of sport should ever come at the cost of human life, asserts veteran cricket correspondent K R Nayar.

Maruti Sets Sights on Leading India's EV Revolution

Maruti Sets Sights on Leading India's EV Revolution

Rediff.com18 Jan 2025

Tata Motors is the leader in the electric car market with about 62 per cent share.

'This Year, We Will Commence Full Refit Of B787s'

'This Year, We Will Commence Full Refit Of B787s'

Rediff.com16 Jun 2025

'That refresh programme -- because they are big aircraft and we cannot ground them all at the same time -- will last well into 2027.'

Renters, Loss and Liability Cover Are Essential

Renters, Loss and Liability Cover Are Essential

Rediff.com26 May 2025

Tenants should primarily buy contents insurance. 'This covers personal belongings like electronics, furniture, clothes, and appliances against risks such as fire, theft, floods, and other natural calamities.

Higher competitive pressures to cap DMart's margins in near term

Higher competitive pressures to cap DMart's margins in near term

Rediff.com13 May 2025

The stock of India's largest listed pure-play retail company, Avenue Supermarts (DMart), has slipped over 10 per cent from its monthly highs. A weak operational performance in the fourth quarter (January-March) of financial year 2024-25 (Q4FY25) and muted near-term outlook due to intense competitive pressures and higher costs could lead to downward momentum on the stock. While the stock dipped by 3.44 per cent in early trade on Monday, it recovered a bit to close 1.07 per cent lower at 4,017.

7 Lessons To Be An Entrepreneur

7 Lessons To Be An Entrepreneur

Rediff.com10 Jan 2025

'Before you work on your business plan, before you build your team, you should have a clear idea about what your product is, who your customer is, how valuable the product is, and whether the market is deep and wide.'

India's next big business op: Hub for undersea cables?

India's next big business op: Hub for undersea cables?

Rediff.com2 Apr 2025

While India has become the largest data generating nation, and hosts more than 152 data centres, it is fed by only 18 undersea cables.

What impact will US tariffs have on economies, sectors and markets?

What impact will US tariffs have on economies, sectors and markets?

Rediff.com29 Mar 2025

The sweeping tariffs proposed across sectors by US President Donald Trump are scheduled to be imposed starting April 2, with most analysts worried about their impact on companies, and in turn the financial markets. Recently, the US administration signaled that it will impose sectoral tariffs on energy, pharmaceuticals, semiconductors, agriculture, copper, and lumber.

Women Drive Used-Car Boom

Women Drive Used-Car Boom

Rediff.com9 Apr 2025

77 per cent of all transactions in the January-March 2025 period took place digitally, indicating continued preference for online car purchases.

Maruti Suzuki unveils first electric SUV eVITARA

Maruti Suzuki unveils first electric SUV eVITARA

Rediff.com17 Jan 2025

Speaking at the unveiling of the model at the Auto Expo, held as part of the Bharat Mobility Show, Suzuki Motor Corporation representative director and president Toshihiro Suzuki said the electric SUV would be exported to various regions, including Europe and Japan. Suzuki Motor Corporation, which has around 58 per cent stake in Maruti Suzuki India, plans to make India a global production hub for the model.

FTA talks may figure in Sitharaman's London meetings

FTA talks may figure in Sitharaman's London meetings

Rediff.com31 Mar 2025

Issues related to the proposed free trade agreement (FTA) and bilateral investment treaty between India and the UK are expected to figure during the three-day visit of Finance Minister Nirmala Sitharaman to London from April 8-10, official sources said. The minister will attend a host of meetings, including the India-United Kingdom Economic and Financial Dialogue, in London.

Eicher enters 2-3.5 tonne segment with electric SCV

Eicher enters 2-3.5 tonne segment with electric SCV

Rediff.com22 Jan 2025

The Eicher Pro X is assembled on an all-women assembly line.

How ITC plans to build a future-ready portfolio

How ITC plans to build a future-ready portfolio

Rediff.com6 May 2025

There remains a debate on who said this: "When the facts change, I change my mind. What do you do, Sir?" Was it the British economist John Maynard Keynes or the American economist Paul Samuelson. Irrespective of who said it, this sentiment appears to have found resonance in ITC's boardroom in recent years.